Frequently Asked Questions

Everything you need to know about your Kyloe In The Wild experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders can take between 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.

Are your materials sustainably sourced?

At Kyloe In The Wild, we prioritize ethical manufacturing. Our collections use organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, 'in the wild' fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.